Episode
Watch Episode Here Listen to Episode Here Show Notes Unpack Kiri Masters' fascinating review of the book "The Kingdom of Prep" delving into the details of evolution of J.Crew from catalog pioneer to modern retailer. Discover how J.Crew's early data-driven approach to customer
Episode
Watch Episode Here Listen to Episode Here Show Notes Curious about the path to leading a retail media network? We analyze the career trajectories of retail media heads at 24 major networks, revealing surprising insights about gender representation and essential skills. From cross-functional leadership to data analytics prowess, discover the
Episode
Watch Episode Here Listen to Episode Here Show Notes Deep dive into the evolving world of retail media metrics with industry leaders from Monster Energy, Quickfire LLC, Petmate, Advantice Health and U Beauty. Unpack the real story behind MER (Marketing Efficiency Ratio), explore the pursuit of cross-channel customer lifetime value,
Episode
Watch Episode Here Listen to Episode Here Show Notes Dive deep into the evolving landscape of retail media as we explore the shift from keyword-driven to product-driven sponsored ads. Learn why retailers are embracing new targeting models, and discover the emerging "behavior first" approach that could reshape digital
Blog
For a recent Retail Media Breakfast Club episode, I started looking at the career trajectories of people who are in charge of the fastest-growing and most profitable business units of most retailers today: their Retail Media Network (RMN) Below is a database of these RMNs and the people who lead
Episode
Watch Episode Here Listen to Episode Here Show Notes Take a deep dive into Amazon's Rufus AI shopping assistant and what it means for e-commerce's future. We explore early findings showing how AI assistants may prioritize personalization over traditional search rankings, plus examine how sponsored placements
Blog
I originally wrote this post for Forbes.com on November 14, 2024 With the holiday shopping season representing up to 40% of annual retail sales for some brands, companies are fine-tuning their Black Friday-Cyber Monday (BFCM) strategies to maximize this crucial period. While discounting plays a critical role, its not
Blog
This post originally appeared in my column for Forbes.com on November 8, 2024 As retailers enter 2025, they face a critical reality: simply having a retail media network is no longer enough. With retail media expected to comprise two-thirds of a projected $67 billion in media ad spending by
Blog
This post originally appeared in my column for Forbes.com on November 5, 2024 "Creators are the life blood of social commerce and we wanted to get closer to that," Walmart Chief Marketing Officer William White told attendees at the inaugural Forbes Creator Upfronts last week. The event,
Blog
This post originally appeared in my column for Forbes.com on November 1, 2024 With 53 shopping days remaining until Christmas, retailers and brands are preparing for a holiday season marked by heightened price sensitivity and evolving promotional strategies. In its 2024 Holiday Forecast, Salesforce predicts a 2% year-over-year global